What are the system requirements for TaskAgent?
Any Mac running OS X 10.8 (Mountain Lion) or greater. For the optional syncing, a Dropbox account and an internet connection is required.

Where can I find TaskAgent’s preferences?
In the menu bar, under TaskAgent > Preferences.

How do I get the app to sync with Dropbox?
Go to the app’s preferences. There, click on the Link Account button for Dropbox and follow the instructions.

How are the lists saved to Dropbox?
They’re saved as plain text files and UTF-8 encoded. For more information, please see the formatting guide.

How does TaskAgent work with Dropbox?
TaskAgent communicates to Dropbox through the folder access APIs, meaning that it will create a special folder (referred to as an “app folder” as noted in Dropbox’s documentation) to use exclusively for the app. This folder, once created, can be moved anywhere inside your Dropbox or even rename it without affecting its connection to TaskAgent.

Why doesn’t TaskAgent support root Dropbox access?
As of version 1.0.2, TaskAgent no longer officially supports root Dropbox access. This choice was carefully considered after talking to several users, and will ultimately allow for better features to be added to the app in the future. Folder access also has several advantages over root access when thinking in terms of how well the Dropbox API works.

But what if I really, really, really want root Dropbox access in TaskAgent?
Taking into consideration that root access uses a different and less powerful sync procedure, that is your choice to make. Just please note that root access is no longer officially supported and you won’t be able to receive help should any issues arise. If you were using root access prior to version 1.0.2, TaskAgent should continue to work as normal. If you want to switch from folder to root access after version 1.0.2, simply quit the app, open the Terminal, type the following and press return:

defaults write com.macrecon.TaskAgentMac allow_root_access YES

Also, please note that there are no guarantees that root access will continue to be available in TaskAgent, albeit in this hidden method, in future updates.

Is it possible to share my data with other TaskAgent users on different Dropbox accounts?
Sorry, TaskAgent is targeted for single users only. TaskAgent is not a group collaboration tool, or has ever claimed to be one.

Is it possible to share my data with other TaskAgent users on different Dropbox accounts?
Sorry, TaskAgent is targeted for single users only. TaskAgent is not a group collaboration tool, or has ever claimed to be one.

When does the app sync?
You can configure the timer for automatic sync each predetermined amount of minutes in the app’s preferences. Also, TaskAgent will automatically sync under certain special conditions, but can be manually prompted to do so by clicking the refresh icon (the middle button at the top of the app’s window).

How do I archive a list?
Either right-click or option-click a list, and choose the option to archive it.

How do I access my archived lists?
In the menu bar, under Window > Archived Lists.

My archived lists don’t appear in Dropbox. What can I do?
Archived lists are not supposed to sync like regular lists, mainly due to how a user tends to have a lot of archived lists. What can be done, however, is back them up to Dropbox or restore them from Dropbox. In the archived lists window, click the Dropbox Actions to access these options.

My lists are being duplicated with numbers like (1) being appended to their names.
This is a known issue in lists that contain non-English characters in their names. Please avoid using these characters just in the lists’ names. Tasks remain unaffected and can contain any kind of characters.

Some lists have disappeared. What can I do?
If you’re having problems in having your lists appear either inside the app or your Dropbox folder, please try the Troubleshooting options inside the app’s preferences.

TaskAgent keeps crashing or getting stuck at launch. What can I do?
You can try to do a clean launch of the app. All data saved to Dropbox will not be affected. To do so, first make sure the app is closed. After, using the Terminal (found in the Mac’s Applications folder, under Utilities) type exactly the following:

defaults write com.macrecon.TaskAgentMac cleanAll YES

Press Return, and now try relaunching TaskAgent.

I forgot my Dropbox password. How do I reset it?
Go to dropbox.com and start the password recovery procedure. TaskAgent only uses Dropbox’s own SDK and never has actual access to your password.