TaskAgent (iOS) FAQ
Why does TaskAgent 3 require a new in-app purchase to unlock all functionality from the app, even to previous users of TaskAgent 2.x?
Because there’s no proper way to offer upgrade pricing to existing users in the App Store, this was the best solution available. You can use the app for free and without ads -- just some restrictions; if you need further functionality, the in-app purchase opens up the app completely.
What about users who have a version of the app previous to TaskAgent 3?
While the old version of TaskAgent has been removed from sale, users who have already bought the app can redownload it from the “Purchased” section in the App Store and will continue to work.
With what devices is TaskAgent 3 compatible?
TaskAgent requires iOS 8 or greater, and is a universal app capable of running on both iPhones and iPads that support this latest version of iOS.
How can I enable Dropbox syncing?
Go to the settings inside TaskAgent, then link your account in the Dropbox panel. You’ll be prompted to authorize the app for accessing Dropbox.
Changes to my lists are not syncing. What’s happening?
Try going to the app’s settings and look for the “Force Upload” or “Force Download” option to nudge TaskAgent into working correctly again.
Is there a way to quickly mark a task as done?
Yes! Double-tap any task to quickly mark it as done or not done. There’s also an option in the app’s settings called Swap Tap Actions that brings back the same action for a single-tap, as it appeared in versions previous to 2.2, and the double-tap for accessing the task’s details.
How does TaskAgent work with Dropbox?
TaskAgent communicates to Dropbox through the folder access APIs, meaning that it will create a special folder (referred to as an “app folder” as noted in Dropbox’s documentation) to use exclusively for the app. This folder, once created, can be moved anywhere inside your Dropbox or even rename it without affecting its connection to TaskAgent.
Why doesn’t TaskAgent support root Dropbox access?
As of version 2.4, TaskAgent no longer officially supports root Dropbox access. And as of version 3.0, it was removed completely. This choice was carefully considered after talking to several users, and will ultimately allow for better features to be added to the app in the future. Folder access also has several advantages over root access when thinking in terms of how well the Dropbox API works.
Is it possible to share my data with other TaskAgent users on different Dropbox accounts?
Sorry, TaskAgent is targeted for single users only. TaskAgent is not a group collaboration tool, nor has ever claimed to be one.
My lists are being duplicated with things like “conflicted copy” being appended to their names.
While Dropbox’s API does its best to keep files in sync, sometimes conflicts do happen. Whenever a rare conflict does happen, TaskAgent will keep both versions of the file just to be safe. This will continue to be improved in future updates.
I’ve enabled TextExpander, yet my snippets don’t work. What’s wrong?
Probably snippet sharing isn’t enabled inside the TextExpander touch app itself, or snippets haven’t been refreshed from TaskAgent’s settings. Please verify that all settings are correct.
How are the lists formatted when saved to Dropbox?
For Dropbox syncing, they’re saved as a regular text file and UTF-8 encoded. For more information, please see the formatting guide.
I forgot my Dropbox password. How do I reset it?
Go respectively to dropbox.com and start the password recovery procedure. TaskAgent uses Dropbox’s own SDK and doesn’t have access to your password.
Will you support service “X” or Android in the future?
There are currently no concrete plans to provide additional services or smartphone alternatives to TaskAgent in the future.
With what devices is Sidefari's dual-browsing experience compatible with?
Sidefari's dual browser functionality requires multitasking support from either an iPad Air 2, iPad mini 4, or iPad Pro, running iOS 9 or greater.
Does Sidefari support iPhones?
If you have Sidefari 1.1 or greater, yes, albeit in a different manner: there's an action extension from Sidefari titled "Open Modally in Safari" that allows you to open URLs from compatible apps. The result is a Safari View Controller window that is presented in same app from where the action extension was used.
Wait, wait, wait! But to clarify, does Sidefari 1.1 offer dual-screen browsing on iPhones?
No, it only offers an extension to present a Safari window inside an existing app that supports action extensions for web addresses. The dual-screen browsing experience is limited to only devices that support Apple's multitasking options; as of the time of this writing, this is only possible on the following iPads: iPad Air 2, iPad mini 4, and iPad Pro.
Can Sidefari's iPhone extension be used in iPad?
Yes! The "Open Modally in Safari" extension also allows you to open URLs from compatible apps — all from within the same app where you used the extension!
How do I bring Sidefari to stick next to Safari using an iPad?
In case you're unfamiliar with how multitasking works in iOS 9, here are the basic steps:
1. Open Safari
2. Swipe from the right edge of the iPad's screen to the left to bring the multitasking window
3. Look for Sidefari in the list of apps in the window and open it
4. To "stick" the window on the screen, tap the separator between Safari and Sidefari
How do I enable Sidefari's extension in an iPhone?
If you're unfamiliar with how action extensions are enabled in iOS 9, here are the basic steps using Safari:
1. Open Safari
2. Tap the share icon button
3. On the lower row of icons in the share sheet, search for "More" to enable the "Open Modally in Safari" extension
4. Now you can use the extension on any app that supports sharing URLs
On iPad, another app is appearing in the multitasking window that isn't Sidefari. How do I change it?
On the multitasking window, swipe down from the top of the screen to bring up the multitasking app selector. You should find Sidefari between all those apps.
Does Sidefari on iPad work with other browsers?
It should, as long as that other browser is enabled to support multitasking. Sidefari has been officially tested to work with Safari and Chrome. That includes its "Send to Sidefari" action extension.
On iPad, how do I enable Sidefari's action extension to send content to it from Safari?
Tap the share button to bring up the extensions pop up. On the bottom row of icons, scroll all the way to the right to look for the "More" option. Tap on it, and enable the "Send to Sidefari" extension. You can also re-arrange it on that same screen.
Does Sidefari have a URL scheme?
Yes, but it only works on the iPad version. The schemes are sidefari:// and sidefarihttp:// for regular web sites, and sidefarihttps:// for secure websites. Simply replace the http or https part of a web address with any of the previous to have that web site open inside Sidefari. For example: sidefari://www.google.com
Can Sidefari be used by itself?
On iPad, even though Sidefari was made with the idea to serve as a companion to Safari, sure, it will work as a very basic web browser when used by itself. On iPhone, it only offers an action extension designed to be used from within other apps that support action extensions for their URLs, so it cannot be used by itself.
Help! The extension is not working!
As of Sidefari 1.1, there are two different action extensions included with the app. Please make sure that you're using the correct one. The first extension, "Send to Sidefari", is intended to be used in iPads with multitasking functionality — this extension allows for URLs to be sent to Sidefari for viewing. The second extension, "Open Modally in Safari", allows you to open shared URLs from compatible apps in a modal Safari View Controller window that will be presented inside the same app where the extension was used. If you're still having issues, please consider contacting support.
With what devices is JotAgent compatible?
JotAgent 3 requires iOS 8 or greater, and as a universal app is capable of running on both iPhones and iPads.
How are the notes formatted when saved?
For Dropbox and OneDrive, they’re saved as a regular text file and UTF-8 encoded. For Evernote, they follow their guidelines for English-language notes to be stored in the notebook of choice.
Is JotAgent capable of saving larger notes?
While JotAgent was designed to save quick notes, it has been successfully tested in saving notes with over 5000 words.
How can I change my default Evernote notebook choice?
In the app’s settings, simply navigate to the accounts section and choose a different notebook for Evernote.
I’ve enabled TextExpander, yet my snippets don’t work. What’s wrong?
Probably snippet sharing isn’t enabled inside the TextExpander touch app itself or snippets haven’t been refreshed from JotAgent’s settings. Please verify that all settings are correct.
I forgot my Dropbox/Evernote/OneDrive password. How do I reset it?
Go respectively to dropbox.com, evernote.com, or onedrive.com, and start the password recovery procedure. JotAgent uses the official SDK for all services and doesn’t have access to your password.
Will you add support for “X” service or Android in the future?
There are currently no plans to provide additional services or smartphone alternatives to JotAgent in the future.
What are the system requirements for Fileup?
Any Mac running OS X 10.9 (Mavericks) or greater. A Dropbox account and an internet connection is required.
Where can I find Fileup’s preferences?
Look for Fileup’s menu bar icon. When clicked, you should see a menu with various items -- including preferences.
Do I need to have the Dropbox client installed on my Mac to use Fileup?
No, Fileup will be able to function even when the Dropbox client isn’t installed -- as long as a Dropbox account is linked to the app.
How do I link my Dropbox account?
When the app first launches there should be a welcome window guiding you through the process. Once you’ve completed the tutorial, you can always go to the app’s preferences; from there, click on the Dropbox tab.
How does Fileup work with Dropbox?
Fileup uses Dropbox’s own Core API SDK for Mac to upload your files to any selected directory. Other than that, it may query for files or directories, but will never access your files.
How do I use the app?
Simple! Simply drag and drop any number of files to Fileup’s menu bar icon and it will immediately begin uploading them to your Dropbox based on your preferences. Once each file has been uploaded, you’ll see a notification appear.
Why doesn’t Fileup support folder uploads?
As the name implies, Fileup was designed to work specifically with files. However, you can drag more than one file at a time to Fileup and it will upload them all. There is also an option to create a zip file of these files to be uploaded as such.
How can I choose to which directory will Fileup upload my files?
Go to Fileup’s preferences and modify the Destination field under the Dropbox tab. The default is “/“ also known as the root directory of your Dropbox. To choose a folder, simply use “/FolderName” and so on. If the directory doesn’t exist, Fileup will automatically create it.
How do custom destinations for file types work?
Think of them as smart filters for file types. Let’s say you want to upload all PDF files to a different directory that isn’t the main one you’ve chosen: simply click on the “More” button next to the Destination field in the app’s preferences and add the file extension (in this case “.pdf”) and the custom path to upload them to. Files that you drag and drop into the app now will always be uploaded to this special directory instead of the main one.
A share link generated by the app no longer works. What happened?
Depending on the error given when you attempt opening the link, the most probable cause is that either the file associated to the link was either deleted or moved.
How can I share a file and not have it appear in my Dropbox?
Because of how Dropbox file sharing works, you’ll need to keep the file inside your Dropbox at the same location where it had its share link generated. If you want to keep any uploaded files from being synced back to your computer’s Dropbox folder, you can always set the official Dropbox client to use selective syncing, and have Fileup upload your files to any directory that’s not included in selective syncing.
My uploaded files don’t appear in Dropbox. What can I do?
Check into which directory the app is set to save your files. You can find which directory it is using by going to the app’s preferences. Also be sure to check whether your file was sent to a special directory based on its extension, as set in the “More” button next to the main directory address in the preferences. If you’re still unable to find your files, try using the share URL that was automatically generated for them. If the URL does work, then your file is definitely inside your Dropbox.
My files are being duplicated with numbers like (1) being appended to their names.
This is a safety mechanism. Fileup will never replace existing files with new ones that have the same name. Therefore, when this happens, you’ll see names like this.
Some files have disappeared. What can I do?
Fileup will never delete any files or directories. If they’ve disappeared, chances are something else caused it. You can go to dropbox.com and look at the Events option in the left sidebar to see what may have happened.
Fileup keeps crashing or getting stuck at launch. What can I do?
You can try to do a clean launch of the app. All data saved to Dropbox will not be affected. To do so, first make sure the app is closed. Then use the Terminal (found in the Mac’s Applications folder, under Utilities) type exactly the following:
defaults write com.macrecon.Fileup reset_preferences YES
Press Return, and now try relaunching Fileup.
I forgot my Dropbox password. How do I reset it?
Go to dropbox.com and start the password recovery procedure. Fileup only uses Dropbox’s own SDK and never has actual access to your password.